Terms of service

Welcome to dariaana.co. These Terms and Conditions apply to all visitors and customers of Dari Aana (“we”, “us”, or “our”). By browsing our site or placing an order, you agree to follow the terms outlined below. Please read them before making a purchase.

1. Limited Edition Products

Our pieces are made in limited quantities. As such, all sales are final. We do not accept returns, refunds, or exchanges except in the following cases:

Items with manufacturing defects
Mistakes during packing or shipping

Each item is inspected before it leaves us. If you believe your item is damaged or incorrect, please contact us within 3 days of receiving your order with clear photo or video proof.

2. Order Processing and Tracking

We process orders from Monday to Friday.

Once your parcel ships, you’ll receive a tracking number via email. If you haven’t received it within 3 business days, please reach out to us at hey@dariaana.co.

During peak periods (such as Raya or new drops), processing may take a little longer. We appreciate your patience.

3. Delivery Within Singapore

We currently ship to addresses within Singapore.

Delivery timeframes depend on the courier. Once the parcel is handed over, we are not responsible for any delays or issues caused by the delivery service.

4. International Shipping

We ship worldwide using trusted partners such as FedEx, Aramex, or others.

International deliveries may take up to 3 to 4 weeks, depending on location and customs clearance. We are not responsible for delays due to customs, third-party logistics, or public holidays in your country.

5. Pricing and Payment

All prices are listed in Singapore Dollars (SGD).

Prices may change without notice. Full payment is required at checkout using the available payment methods.

6. Intellectual Property

All content on this site — including product designs, photos, logos, and copy — belongs to Dari Aana. You may not reproduce, copy, or use any material without written permission from us.

7. Limitation of Liability

We are not liable for:

Delays caused by shipping couriers or customs
Any loss or damage after the parcel is dispatched
Indirect damages from use of our website or products

8. Privacy

For how we collect and handle your personal data, please read our Privacy Policy.

9. Changes to Terms

We may update these Terms from time to time. Any changes will be posted here. By continuing to use our site after updates, you accept the revised Terms.